Relief is finally on the way for California cell phone consumers, at least. Hopefully such policies will follow for the rest of us, for as the saying goes: As goes California, so goes the nation.
California Public Utilties Commission - New Cellular Rules
These changes require, among other things:
(1) Late charges can be no more than 1.5% of the total, and must not accrue until 22 days after the bill is sent.
(2) Consumers have 30 days to cancel after service after signing up. No more signing on the dotted line for 2 years with no recourse and huge fees.
(3) All terms must be in at least 10 point type.
(4) All rates must be clearly posted on the internet, and if rates are not available to new customers they must be clearly marked.
The industry, of course, with its Republican backers, resisted mightily. In this election, Democrats need to remind consumers of who is on their side and who always backs big business and privilege against the middle class.
Thursday, May 27, 2004
Consumer Victory
Posted by The Law Talking Guy at 5:10 PM
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